Job description
<div class="content-intro"><p>At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.</p></div><p>Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.</p> <p>The Affirm Card is one of the company's fastest-growing products and an increasingly significant contributor to overall platform GMV. Our team owns everything that happens after a card transaction settles. We build and operate the systems that keep customer accounts accurate and resolve issues when something goes wrong after a transaction, working closely with the teams that own card issuing, transaction processing, and money movement.</p> <p>As Affirm continues to expand its card offerings, the volume and complexity of post-transaction interaction continues to grow. You will work on systems that directly determine whether customers get accurate resolutions and timely communications after a card transaction, collaborating closely with product, compliance, and cross-functional partner teams. This is a unique opportunity to help shape the customer-facing outcomes of one of Affirm's most strategic and fastest-growing products while solving complex engineering challenges at scale.</p> <p><strong>What You'll Do</strong></p> <ul> <li>With the support of your team’s tech lead and manager,
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